www.discount-cabrio.com | +33(0)4 68 41 56 01
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A sales team at your service !

A COMMERCIAL TEAM AT YOUR LISTENING

You have a hesitation, you want more information, our sales team and our technical service are there to respond at your expectations.

You can contact them from Monday to Friday at 10:00 to 12:00 and 14:00 to 18:00.

Guaranteed new parts

NEW GUARANTEED PARTS

All our parts are guaranteed 1 year.

Convertible hoods are guaranteed 2 years.

The Customer benefits from the legal warranty of hidden defects and defects of conformity on all products delivered to him. In addition, some of the products benefit from the contractual guarantee granted by the manufacturers, the terms then being specified on the guarantee vouchers.

As part of the legal warranty of hidden defects and defects of conformity, the liability of the Company is limited to the original value of the parts. The Company assumes no direct liability for damages arising from the use of the products. The Company also assumes no responsibility for work such as: dismantling and / or installation, diagnosis and appraisal, loss of use of the vehicle, loss of time, inconvenience or any other consequent expense. There is no guarantee for special competition pieces.

Satisfied or refunded

SATISFIED OR REFUNDED

In accordance with Article L.121-20-2 of the Consumer Code, the buyer has a right of withdrawal for 14 days following receipt of the goods.

Returns of defective parts must be made within a maximum period of 14 days from the date on which the Customer has communicated his decision to withdraw.
Outside the withdrawal period, the Customer must not return parts without having first contacted DPAN to obtain a return authorization. The customer will receive all the necessary instructions so that the return is made in the best conditions.

In any case, DPAN does not accept returns shipped against refund, or due, or poorly packaged.

Returns are limited to parts in perfect condition, clean, returned in their original packaging.
For orders to Professional Customers, no product may be returned without the prior consent of DPAN.
In case of acceptance of DPAN, the port is the responsibility of the Customer.

Secure payments

SECURE PAYMENTS

Secure payments with Société Générale
Secure online payments by SSL encryption provided by Sogenactif 2.0 (Societe Generale) This module specializes in payment solutions.
• Risk prevention
• Fraud Management

We accept many payment cards (CB, Visa, Visa Electron, Switch/Maestro, Mastercard, American Express) as well as payments Paylib.

Paylib : The french Paypal

Paylib (just like Paypal) is a way to pay online, on computer, smartphone or tablet, to make purchases on the internet by credit card without having to seize the data of his payment card.

Paypal : the most secure way in the world

Secure online payments by SSL encryption provided either by Paypal (the most used means of payment in the world)

Online payment method easy and secured.
You can either pay using your account Paypal (no need to re-enter your credit card numbers), or make a payment by Bank cards if you do not have an account.

Express deliveries

EXPRESS DELIVERY & RELAY POINTS

Fast deliveries on all our products held in stock in relay points with La Poste Point Relais from 2.90€ !

Delivery locations :
The Customer has chosen the delivery address indicated during his order (the Customer is invited to check the accuracy of the address provided)

different transports :
• La Poste (Colissimo)
• La Poste (Point Relais)
• TNT

Delivery delay : (variables according to the destinations and the type of package)
Delivery times are given in hours (h) and days (j), to these is added the delay of one day of preparation of order to validation of the payment of the Customer.

The departure of packages is from Monday to Friday, orders are processed on the "working day" following the day of the passage of your order.
Carriers take care of parcels prepared from Monday to Friday around 16:00.
The delivery time depends on the carrier and runs from the pickup in our depot.
Delivery times are given as an indication and may vary depending on the season or cases of absolute necessity.

France

Europe

Rest of the world

Hexagone

Corse

DOM/TOM

La Poste

48 à 72h

4j

10j

2 à 3j

4 à 14j

La Poste Point Relais

48 à 72h

-

-

-

-

TNT

24 à 48h

3j

-

2 à 3j

2 à 10j

Parcel control :
In the event of a delivery incident (damaged parcel, missing products, rescotted parcel, etc.), the Customer must note his reservations on the delivery note and have the carrier sign (keep a duplicate of the document), and / or, the if necessary, refuse the package.

If the parcel is delivered without signature, the Customer must report the damage to the carrier by registered mail with acknowledgment of receipt within 3 working days.
In parallel, the Customer is invited to contact the Company as soon as possible to report the delivery incident.